Flowers that were ordered were never delivered on Valentine’s Day. I have called and called and no one answers. The 3 times that someone has answered the phone for the last month have said they would issue a refund and I have still not gotten the refund. I have reviewed this store once already and the review was removed.
Horrible experience! Ordered flowers to be delivered on Valentine’s Day. The flowers never came. I called twice to confirm the delivery and they assured me that it would be delivered and it never was. I called the next day and they said their vehicle was involved in an accident but they never let anyone know that happened as I waited for the flowers all day. Never coming back here!
The arrangement was awesome personally arranged to the colors and flowers wanted to create personal arrangement it was amazingly beautiful.. there work and honestly was superb.. will be using them all the time going forward…
My mom received the sunflower and roses arrangement today and she was so happy to be on someone's mind, she's been posting about it all day on Facebook! Your shop is really thoughtful and the extra attention you gave her really made a difference! I cannot thank you enough. I will never forget, and never shop elsewhere! Thank you-Grateful Son
I am super impressed with UpTown Florist on Valentines Day. The arrangement was gorgeous the flowers were fresh and the service was amazing. I will be returning for all my floral needs.
I used a third party site fromyouflowers.com to order a premium Vibrant and Bright bouquet for my wife for our anniversary. What I recieved was anything but premium. I am not sure if this is an issue between the site and the florist who fulfilled the order, but this did not come close to my expectations. I have included pictures of what I recieved versus what I ordered. The number of flowers and fullness of the bouquet are clearly not in alignment with what I ordered. Perhaps an order direct from the florist would have been a better result, but either way I was left with a dissapointed wife for her Anniversary. I did recieve a full refund from the site, but that does little to remediate what should have been a lovely surprise for the one I love most. Better luck next year I guess...
They arrived on time. However, the arrangement and vase is not at all what I ordered. See photos attached. Color, type of flower, and type of vase do not match. I called and emailed several times, and no would answer or return my emails/calls.I m gave two stars because they were on time. But I was very dissatisfied with the product and the lack of customer service. I won’t order from this company again.——Update. I changed my review from a 2 to a 3.Today is one week after the delivery of my original flowers. After one week of waiting, I was delivered beautiful flowers that match what I paid for.I had to contact the store manager via their Facebook page. She mentioned we’d get new flowers the next day. When those did not arrive, she said that I should have been contacted. They were out of sunflowers. She apologized and said they’d be delivered the following day. They weren’t. Then I let her know. Today they have finally arrived.I mentioned I’d change my google review if they made right on their wrong.But since communication and timing was so poor, and it took a week longer to get what I paid for, I’m only giving 3 stars, even though this arrangement is beautiful.
